U-Pass
Visit the LUSU Office from Monday to Friday between 9 AM and 4 PM and bring your student ID. We cannot provide a U-Pass to anyone who is not present, in person, with their student ID.
FULL-TIME UNDERGRADUATE STUDENTS
Remember to confirm that you’ve been charged the U-Pass fee in your tuition.
- Log in to MyInfo.
- Select: Student > My Financial Profile (not Financial Aid) > My Statement of Account > Current Year.
- Check if you were charged for the “LUSU Student Bus Pass” (SLBUS) that matches the current annual U-Pass fee.
Have this information ready in case we have not received your up-to-date enrollment details from the university.
PART-TIME, GRADUATE, & STUDENTS NOT AUTOMATICALLY ENROLLED
Students who have not been automatically charged the U-Pass fee in their tuition can purchase it at the LUSU office. We accept cash, credit, and debit. The U-Pass fee cannot be added to your tuition if you have not been automatically enrolled.
2025-26 U-PASS PRICE: $282.00
(Valid September 1, 2025, to August 31, 2026)
WINTER/SPRING/SUMMER U-PASS OPT-IN: $188.00
Starting on January 5, 2026, students can opt in to the current annual U-Pass for a discounted price.
The discounted pass will be valid from the date of purchase until August 31, 2026.
REPLACEMENT FEES
A replacement fee may be charged for each pass. If your student ID has been lost or stolen, you must replace it before visiting the LUSU office.
Email services@lusu.ca if you need to make special arrangements or if you have any questions.
Undergraduate students charged for the U-Pass fee may apply to opt-out during the month of September if they meet one of the following criteria:
A. You reside outside of the City of Thunder Bay urban service area (see map) while attending Lakehead University during the Fall and Winter academic terms, and have current proof of residence showing this; or
B. You are a student with a disability who requires alternate means of transportation if unable to use Thunder Bay Transit’s conventional or Lift+ specialized services.
Additionally, you must not have picked up your U-Pass for the current academic year.
To complete the application, you will need the following documentation:
- Full copy of your Lakehead account statement for the current (2025-2026) academic year
- Download a full PDF summary by logging into MyInfo, then selecting: Student > My Financial Profile (not Financial Aid) > My Statement of Account > Current Year > “LUSU Student Bus Fee” (SLBUS) for $282.00.
Note that we must see your name and student number as well as all fee details on your current account statement for the school term.
- Download a full PDF summary by logging into MyInfo, then selecting: Student > My Financial Profile (not Financial Aid) > My Statement of Account > Current Year > “LUSU Student Bus Fee” (SLBUS) for $282.00.
- Proof of residence
- Download a full digital / PDF copy or take a clear photo or scan of your proof of address (within 60 days), including your full name, current address, and a visible date on the same document / image in order to process it. Please black-out any other sensitive and/or financial information.
For proof of address, we accept:
- bank or credit card statement
- utility (internet, hydro, water, etc.) or cell phone bill
- something mailed to you by the government
- a complete, signed and dated residential lease agreement
- letter from your landlord confirming residence and address (must include landlord’s name and contact information)
We can NOT accept:
- Lakehead mail
- Lakehead MyInfo print-offs
- Driver’s license, passport, health card
- Anything that is in a parent’s or a different family member’s name, or the name of anyone other than yourself
- Documents dated more than 60 days ago
Students who withdraw or drop below 3.75 FCE after the Final Date to Register (Add) in September do not qualify for a fee removal.
In accordance with Lakehead Fees and Refund Policies, no refund of Compulsory Student Fees will be given after the final date to register in the term.
Students who meet opt-out eligibility requirements must opt-out during the opt-out period.
Students who withdraw or drop below 3.75 FCE before the Final Date to Register (Add) in September and have not picked up the U-Pass for the current year must email Services Officer at Services@lusu.ca during the opt-out period, no later than September 30th, to request a fee removal.
Please note that the LUSU U-Pass fee is in accordance with the Lakehead University Fees Policy. Students who do not qualify to opt-out, or have the fee removed are automatically enrolled into the LUSU U-Pass.
You can ONLY apply to opt-out between September 1st and September 30th.
The opt-out application form will not be open at any other time.
The U-Pass opt-out period closes on September 30th, and all opt-out applications must be submitted by that date.
No extensions or exceptions.
Complete the opt-out application form during the opt-out period:
September 1 – September 30, along with providing all the required forms of eligibility and supporting documentation
The opt-out application form is only open between September 1, 2025, and September 30, 2025
Maybe. You may apply to opt out if all of the following eligibility criteria are met, and you can provide supporting documentation:
- You reside outside of the City of Thunder Bay urban service area (see attached map) while attending Lakehead during the Fall and Winter academic term; OR
- You are a student with a disability who requires alternate means of transportation if unable to use Thunder Bay Transit’s conventional or Lift+ specialized services; and
Additionally, you must not have activated (picked up) your U-Pass for the current academic year.
If approved, a refund cheque in the student’s name will be issued to the address provided in the opt-out application within 8 to 10 weeks after the opt-out period closes on September 30, 2025.
The U-Pass works because everyone chips in to keep it affordable and sustainable; it’s a group discount. If everyone could opt out, the program would collapse. This would raise costs for students who rely on transit and risk ending the U-Pass altogether. That’s why opt-out options are limited.
If eligible, you can apply to opt out from September 1 to September 30 by submitting the completed opt-out application along with the required documents.
There are no extensions or exceptions.