Thunder Bay uPass

How do I pick up my bus pass?

To pick up or opt-in to the uPass, please view the Thunder Bay uPass Calendar to find more information and an available pick-up time/day that works for your. 

If you have any questions,


The uPass opt-out closed on September 30. Refunds cheques will be processed shortly. An email will be sent to your account when your cheque is mailed to you.

What you will need to opt-out:

  • Proof of address (utility bill, rental/lease agreement, etc) 
  • Copy of your statement of fees showing the uPass fee charged on your student account 
  • Proof all classes are online 
  • Mailing address for your refund cheque 

Approved applicants will receive their uPass Fee refunded to them approximately 6 to 8 weeks after the opt-out closes to allow for all applications to be processed and cheques to be issued.

Who can opt-out?

If you confirmed that you have been automatically charged the uPass in your tuition and you:

  • Dropped to part-time status before September 30th 
  • Reside outside of the transit service area during the fall/winter terms
  • Or you are a student with a disability who requires alternate means of transportation 

You can apply for a refund between August 15th and September 30th.

 Apply for Refund



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