You can show your benefit card to the pharmacy or dental offices to arrange direct billing to the insurer. If you must pay out of pocket for an eligible covered expense on or after September 1, you can submit a claim online by creating an eProfile. With an eProfile, you can submit claims online, track your recent claims, subscribe to direct deposit, monitor benefit coverage, and update your personal information.
Have questions about your individual coverage or need assistance with claims?
Contact: WeSpeakStudent 1-800-315-1108 or ClaimSecure 1-888-513-4464
Fall start students: September 1 to August 31
Winter students*: January 1 to August 31
*Students starting in the winter term are not automatically enrolled and charged the health & dental plan fee. You can opt-in to the benefits for $392.07 by visiting wespeakstudent.com starting January 1 until January 30. The winter opt-in period is only open to new students starting classes in January.
All full time, undergraduate students registered in 3.75 full credit courses are automatically enrolled.
Look for LUSU Medical and Dental on your Myinfo account statement.
Part-time & Grad students can opt in to the benefits by visiting WeSpeakStudent.com starting September 1 until September 30.
Students starting in the winter term are not automatically enrolled and charged the fee. You can opt in to the benefits by visiting WeSpeakStudent.com starting January 1 until January 30.
You will not be automatically enrolled and charged the fee. Unfortunately, there is no option to opt in during the spring or summer terms.
Note: Programs such as the 1-year social work and some engineering programs begin in the Spring or Summer. Coverage does not begin until the Fall.
Contact us:
healthbenefits@lusu.ca
Thunder Bay
807-343-8890
SC-0001
Orillia
705-330-4008 x2180
OA1027
Part-time & Grad students can opt in to the benefits for $392.07 by visiting WeSpeakStudent.com during the opt-in period for your term start date.
Students enrolled into the plan can opt-in their eligible dependants by visiting WeSpeakStudent.com during the opt-in period for your term start date.
For information on how to submit a claim online, or to download and print claim forms, please go to
WeSpeakStudent.com
You can also visit us at the LUSU office to pick up printed copies of the forms. If you're submitting a claim via the paper forms, you can send the completed ones via mail.
Only students who have alternative, comparable coverage are eligible to opt out of the LUSU Health & Dental Plan. Students who opt out will not be eligible to opt back in to the plan. Please review the opt-out policy if you have any further questions.
You are able to combine coverage through the LUSU Health & Dental Plan with existing health and dental coverage
In many cases this will result in 100% coverage of drugs, practitioners, dental, and other benefits, and may provide more value than receiving a refund of the Health & Dental Plan fee.
Opt-out period: September 1 - September 30
Applications to opt out will not be accepted after the September 30 deadline.
Opt out by visiting WeSpeakStudent.com during the opt-out period. You must provide proof of comparable coverage, which will require the name of the insurance company and policy number under which you are covered.
If you experience any issues with your opt-out application, please email healthbenefits@lusu.ca as soon as possible before the opt-out period ends.
What you will need to opt out: